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Measuring Success in Omni- Channel Customer Experiences

Measuring Success in Omni- Channel Customer...

By : Alice Sesay Pope, Sr. VP, Head of Contact Center & Customer Experience Officer, First Horizon National Corporation [NYSE: FHN]
Your Biggest Omnichnannel Challenge Might Not be Your Technology

Your Biggest Omnichnannel Challenge Might Not...

By : Kyu Cho, VP-Consulting Services, Nisum
Retail: It's all about 'Experience'

Retail: It's all about 'Experience'

By : Paul Scorza, CIO & EVP-IT, an Ahold Delhaize Company [Euronext: AD] [OTCQX: ADRNY]
Technology: The Catalyst  for Retailers' Success

Technology: The Catalyst for Retailers'...

By : Ryan Abood, CEO, Gourmet Gift Baskets