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Measuring Success in Omni- Channel Customer Experiences

Measuring Success in Omni- Channel Customer Experiences

 Alice Sesay Pope, Sr. VP, Head of Contact Center & Customer Experience Officer, First Horizon National Corporation [NYSE: FHN]
Retail: It's all about 'Experience'

Retail: It's all about 'Experience'

 Paul Scorza, CIO & EVP-IT, an Ahold Delhaize Company [Euronext: AD] [OTCQX: ADRNY]

Technology: The Catalyst for Retailers' Success

Technology: The Catalyst for Retailers' Success

 Ryan Abood, CEO, Gourmet Gift Baskets